目录:Backg round Introduction
Unit 1 Enjoying Colorful Metro
Unit 2 Getting to Know the Metro Facilities
Unit 3 Being Familiar with Supporr.ive Systems
Unit 4 Greeting and Making Introduction
Unit 5 Information and rricket Servic:e
Unit 6 Security Check
Unit 7 Subway Broadr,asting
Unit 8 First Aiding for Si{:k Passengers
Unit 9 Asking and Directing Ways
Unit 10 Coping with Emergencies
Unit 11 Dealing with Lost
Unit 12 HandlingComplainfs
Unit l3 Coping with Creat Passenge,r Flows
Unit 14 Handling Bad Weather During Operation
Unit 15 Having a Good Journey
《城市轨道交通客运服务英语》可供高职、中职院校城市轨道交通专业及相关专业教学选用,亦可供相关行业培训、岗前培训使用。
Unit 1 Enjoying Colorful Metro
Unit 2 Getting to Know the Metro Facilities
Unit 3 Being Familiar with Supporr.ive Systems
Unit 4 Greeting and Making Introduction
Unit 5 Information and rricket Servic:e
Unit 6 Security Check
Unit 7 Subway Broadr,asting
Unit 8 First Aiding for Si{:k Passengers
Unit 9 Asking and Directing Ways
Unit 10 Coping with Emergencies
Unit 11 Dealing with Lost
Unit 12 HandlingComplainfs
Unit l3 Coping with Creat Passenge,r Flows
Unit 14 Handling Bad Weather During Operation
Unit 15 Having a Good Journey
附录 APPENDIX
1 地铁车站指示标识一览表
2 地铁广播提示一览表
3 地铁行业常用术语中英文对照
4 部分国家地区地铁标识一览表
参考文献